Free
Professional
Enterprise
from $199mo
Free!
Monthly Sessions
25,000
25,000
50,000
100,000
500,000
1,000,000
Data Retention
1 Month
1 Month
3 Months
6 Months
User Seats
20

Enterprise Features

Account Manager
Priority Support
Security Review
Custom Agreement

Included Features

Session Playback
Omnisearch
Inspect Mode
Searchies
Identify API
Custom User Attributes
Rage Clicks
Dead Clicks
Integrations
FullStory TV
Domain, IP, & user agent blocking
Error Clicks
JavaScript Console
Go Live
Reflection API
Export User CSV

Frequently Asked Questions

Some of our most common questions are answered below.

Can I try FullStory before I buy?

You sure can — your first 14 days come fully loaded with all our Professional Edition has to offer. Once your trial is over you’ll have the option to keep rolling with a monthly subscription or go Free. Trials are limited to 5,000 monthly sessions.

How do I figure out how many sessions I need?

Unlike individual page views, sessions comprise all of a user’s activity over the course of their visit. You can find your monthly session count in most analytics apps, such as Google Analytics.

What happens to my data after the retention period?

It’s gone. Like, gone gone. Sessions are deleted as they reach the age specified in your subscription plan, so if you need to keep them for longer, please adjust your plan before they expire!

How easy is it to get FullStory up and running on my site?

Quite easy, actually. Most folks can get it running in about ten minutes. As opposed to other event-based solutions, a single script is all that’s required to copy and paste into your site. If your engineering team so much as flinches at the task, we owe you one. If you use Segment or Google Tag Manager, installation is as easy as a single click during on-boarding.

What is a seat?

Seats are occupied by individual users on your team who have access to your FullStory account, each with their own username and password. Every FullStory edition includes a certain number of seats, but Professional and Enterprise teams may purchase extras if needed.

What's your cancellation policy?

Our goal is to make you happy. You can cancel at any time and won't be billed for subsequent months. No hard feelings.