Serve up more seamless experiences
Elevate your online food and beverage services by optimizing the entire customer journey, from order to delivery, for a truly delightful experience.
Pizza Hut transforms global customer experience
With Fullstory, Pizza Hut gained deeper insights into customer interactions, facilitating cross-functional collaboration and enabling targeted strategies tailored to specific market needs.
Chipotle chips away at DX issues to improve customer satisfaction
Fullstory empowered Chipotle to identify and resolve friction points on their website and app, enabling smoother customer experiences and more streamlined operations.
Travel + Leisure Co. increases conversions and reduces time to booking
Travel + Leisure used Fullstory to proactively address booking issues, reduce checkout time, and optimize feature usage for a more delightful customer experience.
Lowe's optimizes operational efficiency
By leveraging Fullstory’s Fullcapture, Lowe's filled critical data gaps in areas like product availability and error management, enabling real-time adjustments and saving significant operational costs.
Reduce cart abandonment
Boost AOV and retain more customers by understanding user behavior on a deeper level– and say goodbye to abandoned carts for good.
See how Moo reduced cart abandonment →
Target user-specific discounting
Get near real-time data on checkout sessions and trigger personalized discounts. Turn user frustration into delight with timely, targeted offers when issues arise.
See how Shoppers Drug Mart offset frustration with targeted discounts →
Improve customer journeys
Utilize product analytics and session replay to uncover friction, validate shifts in key metrics, and prioritize improvements by tracking behavior across your site.
See how Papa John’s elevated customer interactions with Fullstory →
Grow revenue
Leverage Fullstory’s session replay to pinpoint and remove friction in the user journey, reduce cart abandonment, and strengthen brand trust for higher ROI.
Drive engagement
Boost satisfaction and engagement with optimized site and app experiences powered by data-driven insights from Fullstory.
Build loyalty
Address customer needs in real-time to foster trust and keep your customers coming back for more.
Additional resources
See how this hospitality group streamlines its data-driven decision-making processes across its extensive portfolio.
See how Pizza Hut uses Fullstory to optimize its global customer experience in over 110 markets.
See how this global brand delivers more value to customers by removing bugs and optimizing internal processes.
Explore how Papa John’s improves customer journeys using data-driven insights from Fullstory and Google Cloud.
The Behavioral Data Maturity Matrix is designed to help you harness the power of behavioral data.
Bad experiences drive customers away. Discover the main causes of online frustration and how to fix 'em.
Fullstory for Retail & Ecommerce
